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Why choose us?

 

We specialize in providing top-tier communication training programs to businesses. We can tailor our packages to suit your business needs.

The material that we teach is based upon decades of negotiating experience and it has been proven to work. We focus on enhancing active listening, de-escalation, and negotiation skills among employees.

We offer a range of course types and delivery methods.  Benefit from the vast experience of our seasoned instructor, a former police-trained hostage and crisis negotiator with decades of expertise in the field.

Experts

Meet Our Team

Proven results

Our training is based upon decades of real world experience in hostage and crisis negotiation.  

This will be used  to show your team the value of active listening skills. 

We will teach your team how to :-

  • Deal with difficult people.

  • Manage aggression.

  • Cause behavioral change in others.

  • Avoid complaints. 

  • Resolve complaints. 

  • Improve customer loyalty.

Training Specialist

Our training specialist is dedicated to equipping individuals with the necessary tools for successful negotiation. With a focus on active listening and de-escalation techniques, our specialist ensures participants are well-prepared for diverse negotiation scenarios.

Your team will enjoy the training and they will see benefits at home and at work.

Bespoke service

Let us know what issue you are trying to resolve. 

As a small business we can easily engage with you ahead of the training deliver a bespoke package tailor made to the needs of your business. Get in touch to see how we can help you and your team. 

Testimonials

Empowering individuals with essential negotiation skills.

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